Are you passionate? Come work with us!

At Omnicom Media Group Nepal, we employ people with great passion!

Diversity and Inclusion

  • Our people are our greatest assets and we are committed to fostering an inclusive environment that attracts, engages and retains the best possible talent.
  • At Omnicom Media Group Nepal, we are committed to expanding opportunities for all employees without regard to race, colour, religion, gender, age, disability or any other characteristics.
  • Each person is valued for his or her talents, expertise and perspective.

What we offer you

  • Provident Fund
  • Gratuity
  • Insurance (Accidental and Medical)
  • Flexible Working Environment
  • Work from Home
  • Festive Allowance
  • Performance Bonus
  • Competitive Salary
  • Free Lunch
  • Team Excursions
  • 5 Working Days
  • Paid leaves (Annual, Sick)

Current Openings

About this role/ Role Overview

As the Assistant, you are responsible for supporting the team with the day to day execution of a world class paid search & programmatic product. Specifically, this will include setting up campaigns, collecting & processing data into value adding reports, and making recommendations based on insights. Your deliverables are always of the highest quality and completed in a timely and efficient manner. 

This role is a reliable option for ensuring the quality reports. This role requires to have the right set of skills regarding the reporting of digital data, which will contribute in success of team in producing reliable reports. The major outcomes of this role will be to provide quality Pacing reports, set up Social Ad campaigns, DV 360 campaigns, AdWords campaigns, Campaign optimizations, Excel reporting, SQR, negative keyword research, Campaign Audit etc. 

 

Key Responsibilities

Technical Expertise (45%)

  • Implement various task relating to different ad platforms including paid search, programmatic and reporting
  • Keep up to date on the latest technology
  • Documentation of on-going tasks
  • Solving issues in reports
  • Comply with standard procedure of work
  • Improve and upgrade existing reports to make it more efficient
  • Proper use of task management and time logging tools.
  • Contribute to knowledge share sessions, assist with data collection / administrative work required for pitches, proposals, and case studies
  • Develop your technical knowledge through self-learning, on-the-job shadowing, & making the most of company training opportunities

Product Quality Assurance (30%)

  • Follow the QA checklist
  • Follow standard procedure of task implementation
  • All outputs should be of the highest quality. You need to have excellent attention to detail
  • Your work requires little to no checking by others.
  • Deliverables are completed in a timely manner and deadlines met

Team Management (15%)

  • Communicate with team members and attend team meetings
  • Learn different skillset from senior team members
  • Participate in sharing sessions

Stakeholder Management (10%)

  • Provide regular and effective progress updates to and work
  • Build strong relationships with your immediate team, internal stakeholders and the wider group
  • Excellent communication skills – being able to both interpret and convey information in a clear, concise way. Communication is equally effective over all platforms and situations e.g. location, culture, written, and verbal

Any other additional tasks or responsibilities as required by the business.

Required Experience & Qualifications / Critical elements of success 

  • 0-1 years of relevant digital marketing experience
  • Good understanding of digital media fundamentals and passion for the industry
  • Knowledge of Microsoft suite (Excel, PowerPoint, Word), Google AdWords Fundamentals, Facebook Ads Manager, DV 360, Trade Desk, Social and programmatic Ad management platforms.
  • Prioritizing multiple deadlines with great attention to detail
  • Takes initiative and is an enthusiastic learner
  • Excellent written and spoken English
  • Works effectively as part of a team

Final note 

This role description details the accountabilities that shape the performance expectations of the role. 

Individualized KPIs will be set by your manager. 

About this role/ Role Overview

Service Desk Manager is responsible for ensuring customer service is timely and accurate on a daily basis. This role requires to understand, resolve if not, escalate, communicate the tickets, issues that the client has entered in the Jira Service Desk. He/ She needs to work closely with the Delivery Managers and the development team to solve all L1 and L2 support of the SLA projects. He/she needs to be in constant communication with the client as well as the stakeholders to support them.

The role holder’s day to day duties is not limited to managing critical incidents & problems, driving consistent standard, process improvements in line with ITIL, all to be done with excellent customer service delivery.

 

Key Responsibilities

Organization and Planning (30%)

  • Oversee 100% of the requests, incidents and problems.
  • Manages and coordinates urgent and complicated support issues.
  • Act as escalation point for all requests and incidents.
  • Develop and mature ticket escalation processes to ensure free flowing escalation and information within the organization.
  • Determine root cause of issues and communicate appropriately to internal and external customers.

Communication (20%)

  • Act as the first point of communication for any incidents, change requests, outage, emergencies of all the SLA projects that are going on.
  • Develop a proper process of the ticket/incident lifecycle.
  • Expectation management of the stakeholders and client
  • Proper communication of time estimation, ETA of the ticket, process followed, issue description to the stakeholders and client.

Technical expertise (20%)

  • Know how of software application workflow
  • Ability to solve small L1 and L2 issues on their own and respond
  • Ability to communicate to the development team regarding the requirement in technical terms
  • Knowledge about CMS

Stakeholder Management (20%)

  • Collaborate with the Product Development team to ensure consistent project execution
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements

Self-Learning (10%)

  • Stay up-to-date with new testing tools and test strategies

Any other additional tasks or responsibilities as required by the business.

Qualification, Skills and Competencies

  • Proven experience of at least 2 years in Support and maintenance function
  • Bachelor’s degree in technical field (BSC, BIM, BSC, BE)
  • Ability to work autonomously
  • Have excellent time management skills, including being able to triage incoming requests
  • Have an innovative attitude and find new ways to resolve problems
  • Ability to resolve Level 2 Service Desk issues as a minimum and troubleshoot issues relating to the IT infrastructure and network
  • Knowledge of Jira Service Desk
  • Work collaboratively with Nepal and Sydney teams
  • Excellent written and spoken communication
  • Ability to work on pressure

Final Note

This role description details the accountabilities that shape the performance expectations of the role.

Individualised KPIs will be set by your manager

Are you looking for an internship in one of the most forward – thinking data, technology and digital marketing organization? We are looking for interns to join our team.

This is a great opportunity to join us and learn first-hand what life is like in the fast-paced world of data and technology.

We have opportunities for you in the following field. If you are interested in any of the fields mentioned below, please send us your cover letter and resume by mentioning your preference in the subject line. Application procedure is mentioned below.

  • Quality Assurance (QA)
  • .NET Web Development

The internship concludes with a mock “Pitch Off” competition where you can put everything you have learnt to good use while having a great deal of fun with like minded people.

 

This could be you!

We’re calling for enthusiastic individuals who possess excellent attention to detail and a great people person who loves to have fun in a team environment.

You will be currently studying towards a bachelor’s degree or have recently graduated, ideally in the relevant fields of IT or computer science.

 

Duration of internship program!

Our intern intake is due to commence at the mid of February 2020 for a period of 12 weeks and will be held in Pulchowk, Lalitpur, Nepal.

You will be required to join us from 7 am – 4 pm from Monday to Friday!

 

What we have for the interns!

  • Great learning opportunity and fun working environment
  • Exposure to latest technology
  • Paid internship
  • Free lunch

Application procedure! 

Please email your Resume and Cover Letter to Kalpana.thamsuhang@omnicommediagroup.com by mentioning your preference in the subject line and address the following criteria in your cover letter: 

  • Why do you want to intern with us? 
  • What skills do you want to gain from this experience? 
  • In the past, how have you demonstrated team work/attention to detail? 
  • In what ways is your coursework relevant to this internship

Only short-listed candidates will be contacted for further recruitment processes. 

 

 

About this role/ Role Overview

As the SEO Manager you will play a critical role in providing clients with market leading organic search strategy and consultancy. As the SEO Manager you will be responsible for ensuring all organic search tasks are presented on time, are of a high quality, and all campaigns meet client objectives. The SEO Manager will ensure organic search campaigns are tasked properly, completed as scheduled and meet or exceed client goals. In this role the SEO Manager will take complete ownership of client deliverables and will continually optimize accounts by; demonstrating superior account management, providing organic search strategy guidance, identifying deep insights, providing flawless execution of tasks and ensuring successful campaign performance against client objectives.

Key Responsibilities

A) Leadership & Management (10%)

  • Build and develop relationships with other teams (within Resolution) to forge a collaborative approach.
  • Promote integration by working closely with other departments within Resolution and evaluating the impact of other media channels on organic search performance.
  • Recruit, retain and develop direct reports in line with Resolution HR policy (if applicable).
  • Provide daily direction, management, leadership and guidance to direct reports (if applicable).
  • Possess the resource allocation and prioritisation skills to coordinate efforts across teams.

B) Knowledge Management (35%)

  • Monitor client, competitor, and industry changes; and proactively communicate these findings to your team, clients and the wider organisation. Stay abreast of industry news and trends and proactively share knowledge within the wider search and digital teams.
  • Work with Account Director to present organic search training modules to the wider agency and actively contribute to company knowledge sharing sessions.
  • Push for increased responsibility, strive for self-improvement and take control of your own personal development. Regularly update and maintain your Career Development Plan.
  • Establish yourself as a thought leader internally. Become a subject matter expert in an area of interest. Share this knowledge with the wider company.
  • Ensure you allocate time for your direct reports to participate in knowledge share sessions and training (if applicable).

C) Account Management (20%)

  • Participate in regular team scrums / retrospectives / internal WIPs.
  • Provide daily account management via phoneandemail with clients and management teams. Ensure all clients’ deliverables are sent to stakeholdersand queries are responded to in a timely manner.
  • Review and deliver all client reporting (using available tracking and reporting tools) to report on pre-agreed business metrics.
  • Develop, manage, and coordinate campaign strategies for multiple clients at once.
  • Manage multiple projects / accounts simultaneously and prioritise workload. Work well independently and as part of a team to get deliverables out.
  • Act as a liaison between relevant stakeholders to ensure flawless communications and execution of organic search tasks.
  • Devise and implement a natural search strategy for a range of clients. This includes assisting with the preparation and presenting deliverables, recommendations and reports.
  • Ensure quality standards in line with the business guidelines are maintained.
  • Demonstrate technical competence and ability using best practice techniques.

 

D) Campaign Management (35%)

  • Maintain a clear understanding of (and guide when necessary) client KPI’s, other marketing, seasonality, USPs, competitor and product set.
  • Develop and implement long term execution plans that are derived from/ will achieve client’s stated business objectives.
  • Deliver recommendations to improve client’s site rankings and traffic and/or other measurable results, based on agreed KPIs/ business objectives for the project. Ensure any client documentation is sent to the client in a timely manner and is both valuesadding and of a high quality.
  • Use your analytical ability to extract valuable insights from the data and use it to make recommendations.
  • Continuously recommend ideas/tactics and formulate campaign optimisation plans

Required Experience & Qualifications /Critical elements of success

  • A degree in either marketing, IT or digital
  • 3+ years relevant work experience, preferably within an agency environment.
  • Experience working with Web Analytics packages including but not limited to; Google Analytics, Adobe Site Catalyst (Omniture), Webtrends, IBM NetInsight (Unica), etc.
  • Proven ability to deliver SEO analysis and insight across multiple clients.
  • Practical application of best practice organic search techniques with focus on: on-site optimization, off-site SEO, content marketing and social media optimization.
  • Excellent client facing skills. The ability to communicate and explain complex concepts in a simple and understandable manner.
  • Experience managing stakeholder relationships and working with large enterprise clients.
  • Identifying sales opportunities and growing revenue streams from existing client bases.
  • Experience managing direct reports (will put you ahead of the game but not essential)

Final note

This role description details the accountabilities that shape the performance expectations of the role.Individualised KPIs will be set by your manager.

About this role/ Role Overview

As a Media Finance Administrator at Omnicom Media Group Nepal, you are at the very beginning of your career, but your potential contribution to the team and the broader business should not be underestimated.  The commitment and investment that Omnicom will make towards your training is significant, and as such we expect you to capitalise on all training programmes made available to you.  

You will be taught, via internal training workshops and on the job training, to be an expert in the media finance process and as a result you will be expected to work across all clients within your business patch. As your knowledge increases your remit of tasks will extend and under guidance you will eventually take ownership of all media finance responsibilities.  

Media Finance Administrators play a vital role in providing support to the broader team across all facets of business management, from accurate loading through to account reconciliation. Every single task conducted needs to be completed with complete accuracy, high levels of attention to detail and with collaboration at the forefront. 

The Media Finance Administrator is expected to have a working knowledge of the media arena and be able to manage multiple financial process nuances by client.   

 

Key Responsibilities

A) Media Process Management (5%) 

  • Actively participate in client timeline management to ensure all deliverables are received on time and to a high standard.  
  • Understand the business dynamics of the client patch you work across.

B) Stakeholder Management (Internal / External) (10%) 

  • Grow and maintain good media relationships through polite and clear emails or phone calls with media partners.
  • Build relationship with the Hearts & Science team, finance and billings  

C) Team Management (10%) 

  • Prioritise regular check-ins with manager and ensure agency processes are understood
  • Actively participate in education opportunities across the agency; attend all training made available as well as agency team meetings. 

 

D) Finance Management (75%) 

  • Understand the nuances of each channels loading process, across online (digital), OMGP, offline (radio, TV, outdoor) and Production  
  • Check confirmations against media plans to ensure media plans have been accurate loading  
  • Load booked media activity into BCC (Media Systems) to prepare invoicing and other financial reporting function which must be conducted with absolute accuracy 
  • Utilise BMD to accurately track financial loadings (budget reconciliation) and invoices sent to client, which must be completed with absolute accuracy.   
  • Accurately manage the end of month media finance checks.  
  • Respond to Business Management team requests for Formstacks and MA in a timely manner 
  • Answer all account queries in a timely manner, following Hearts and Science process to ensure complete accuracy. 

Required Experience & Qualifications

  • 0-1 years of relevant finance experience 
  • Interest in broader financial accuracy and streamlining processes 
  • Exceptional written and verbal communication 
  • Knowledge of Microsoft suite (Excel, Word)  
  • Prioritising multiple deadlines with great attention to detail 

Apply for the position(s) above